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Luxury apartments by the ski slopes of Portes du Soleil
Luxury apartments by the ski slopes of Portes du Soleil

Measures concerning Corona virus | Check our latest updates here

  1. Measures concerning Corona virus | Check our latest updates here
 

Last update: 07-09-2020, 16:15 PM 

At Oasis Portes du Soleil we closely follow the developments concerning the Coronavirus (COVID-19). We will inform you about the latest updates below:

  • From 3 July the resort and the wellness area will be open again and we look forward to welcoming guests.
  • The French government has decided that wearing a mouthguard is mandatory from 21 July in all public and enclosed spaces. Please don't forget to take it with you on your holiday.
  • Of course, the safety of our guests and staff is top priority and extra hygienic and safety measures are taken. 
  • More information about the measures taken at the resort can be found here: Oasis Parcs Safety ++
Book, change or cancel your holiday

We are happy to help you and are easily accessible by phone. You can also email us at info@oasisparcs.com, we will contact you as soon as possible.

 

Update 17/3

Following the decisions announced by the government, concerning the closure of places open to the public that are not essential to the life of the country, Oasis Parcs is obliged to close its residence Les Portes du Soleil as of, Tuesday 17/03/2020 at 12h00.

These measures apply until 03 07 2020.

If you have a reservation in progress for the next few weeks (from 17/03 to 03/07/2020), your booking is in the process of being cancelled. The total amount you have paid will be returned to you in the form of a voucher, which you can use for a new stay no later than 03/07/2021 (start date of your stay). In view of the circumstances, you will not be charged any fees for modifying your booking.

By e-mail, you will receive, this week, a voucher of the value of your stay valid for a new stay in our residence Oasis Les Portes du Soleil.

We will keep you informed of developments.

Thank you for your understanding.

Rest assured, the safety and health of our customers, employees and partners is our top priority.

Comment puis-je réserver un nouveau séjour grâce à un voucher Oasis Parcs ?

Pour réserver un nouveau séjour dans la résidence Oasis Parcs que vous avez choisie lors de votre première réservation, nous vous prions de bien vouloir contacter le service client par mail à l'adresse infolesportesdusoleil@oasisparcs.com ou par téléphone au 02.51.23.63.67. Vous devrez alors communiquer le code du voucher au service. Vous recevrez ensuite une confirmation de réservation sur laquelle la somme de votre voucher sera déduite des échéances de paiement.